Shipping & Delivery

Your order is always dispatched in one or two working days. If you place your order on a regular weekday before noon, we will strive to dispatch the package that same day. Unless otherwise agreed, we will send all packages using DHL International and allowing you to track your package.

DHL DHL International €15.00

(Free delivery on orders above €150)  


You may pay by Visa, Visa Electron or Mastercard:

The amount is not charged to the card until the order leaves our warehouse.


Return & Refund

Items must be returned to us within 30 days of dispatch in their original condition with packaging and all their labels intact. In the event that a refund is required, it will be issued in the same way, as the original payment was made. We recommend that you package your items well and use a signed for service to return them to reduce the risk of damage or loss in transit. Please note, you are liable for the expenses incidental to returning a product when you cancel the purchase.


Read more in Terms of Business

*Christmas gifts are exchanged until January 31 2022.

Contact us


Axel Store
Skt. Clemens Stræde 5 
8000 Aarhus C

Opening hours for customer service
Monday - Thursday: 10.30 - 17.00
Friday: 10.30 - 18.00

All inquiries are answered within 2-4 hours during our normal business hours.